The Health Care Centre Dr C M Wilson & Partners at Longsands Lane, Preston in Fulwood, England

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Reviews about The Health Care Centre Dr C M Wilson & Partners

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  My 1 star is really my review of some of the surgery's reception staff. All of the doctor's I've seen here have been lovely and very good. But, unfortunately some of the receptionists let the place down massively! Some are very nice but others have a terrible phone manner and seem to feel that they are qualified clinicians. Neither do they seem to grasp the concept of patient confidentiality. I feel they are less professional representatives of a medical company and more b****y school girls. My own issues with the receptionists aside... One time I witnessed a patient get confused as to where she was to go to see the Doctor - the screen had said one place and then another place. The woman went to reception to ask for help. The receptionist directed her to the correct room. Then the screen showed my name but it directed me to the room that this last patient had just gone in to, so I knew it was wrong. As I approached reception to express my confusion I heard them b****ing about the last patient's 'stupidity' and laughing about her. I told them that the screen was clearly giving the wrong information and that they shouldn't be laughing at her!
  by Suzanne Wignall

  January 04, 2017

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About The Health Care Centre Dr C M Wilson & Partners in Fulwood